New support animal policy goes into effect Oct. 1
The updated policy aligns with recent airline industry changes and provides clear guidance and a consistent and safe travel experience for guests and employees. This change is being made to protect the health and safety of passengers and crew while maintaining a safe and orderly operation.
Summary of the new policy, which goes into effect for all travel occurring on or after
- Guests traveling with an emotional support animal:
- May bring only one emotional support animal on the flight.
- Emotional support animals will be limited to either a dog or cat. No other species of animal will be permitted.
- For the safety of other passengers, all emotional support animals must be in a carrier or leashed at all times.
- Must provide appropriate documentation and 48-hours advance notice, per our existing policy.
Summary of the service animal policy, which now includes psychiatric service animals, goes into effect for all travel occurring on or after
- Guests traveling with a trained service animal:
- Service animals (now includes psychiatric service animals) will be limited to either a dog, cat or miniature horse.
- Service animals must be under the control of their owner at all times.
Alaska Airlinesaccepts fully trained psychiatric service animals as trained service animals—no documentation is required for service animals.
Guests who have traveled on their outbound flight prior to
Customers traveling with one or more emotional support animals after
Learn more about the support animal policy at alaskaair.com.
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